Introducing Northern, Eastern and Western Devon Clinical Commissioning Group (CCG)

Chair: Dr Tim Burke

Chief Officer: Rebecca Harriott

Newcourt House, Old Rydon Lane, Exeter, EX2 7JU

Tel. 01392 205205

www.newdevonccg.nhs.uk

28 March 2013

Dear sir or madam,

Introducing Northern, Eastern and Western Devon Clinical Commissioning Group (CCG)

You will be aware that from 1 April 2013 clinical commissioning groups (CCG) will replace primary care trusts (PCT).  Northern, Eastern and Western Devon (NEW Devon) CCG will take over responsibility for commissioning 80 per cent of the local NHS services.

NEW Devon CCG is the largest CCG in the country serving almost 900,000 people and spending £1.1 billion of public money.Our CCG covers a large geographical area so it has been split into three arms or localities.

Northern locality
The northern locality covers North Devon, including Barnstaple, Bideford and as far south as Holsworthy and Chumleigh.
If you want to get in touch with the CCG’s northern locality you should write to:
Dr John Womersley
Northern locality chair
Northern, Eastern and Western Devon CCG
Crown Yealm House
Pathfields Industrial Estate
South Molton, EX36 3LH
Tel: 01769 575100

Eastern locality
The eastern locality covers Exeter, Mid Devon, East Devon, and as far west as Okehampton and Moretonhampstead (but excluding Ashburton and Bovey Tracey).
If you want to get in touch with the CCG’s eastern locality you should write to:
Dr David Jenner
Eastern locality chair
Northern, Eastern and Western Devon CCG
Old Rydon Lane
Exeter, EX2 7JU
Tel: 01392 205205

Western locality
The western locality covers Plymouth, Tavistock, Lifton, Salcombe and Kingsbridge areas to Meldon reservoir.
If you want to get in touch with the CCG’s western locality you should write to:
Dr Peter Rudge,
Western locality chair
Northern, Eastern and Western Devon CCG
Building one
Brest Road
Plymouth, PL6 5QZ
Tel: 01752 434111

If you have a general enquiry about NHS commissioning you should write to the corporate office:
Rebecca Harriott
Chief Officer
Northern, Eastern and Western Devon CCG
Old Rydon Lane
Exeter, EX2 7JU
Tel: 01392 205205
d-ccg.corporateservices@nhs.net
www.newdevonccg.nhs.uk

Please note that the contact information for local acute hospitals and other NHS trusts remains unchanged.

Complaints and comments
People who wish to make a comment or complaint about the commissioning of health services or do not wish to raise their issues direct with the service provider (hospital, community or other local health services) should contact:
Northern, Eastern and Western Devon Clinical Commissioning Group
Complaints department
Freepost EX184
County Hall
Topsham Road
Exeter
EX 2 4QD

Please note that CCGs will not be responsible for handling complaints about GPs, dentists, pharmacies or opticians. If you wish to make a comment or complaint about these services – and it cannot be resolved locally with the practice manager – please contact the NHS Commissioning Board at nhscommissioningboard@hscic.gov.uk . You can also contact the NHS Commissioning Board on 0300 311 22 33.

To view some helpful information about our CCG, including a short guide to the CCG, a credit card sized pocket guide for patients and some posters that show our vision and mission, visit our website: www.newdevonccg.nhs.uk/whatisaccg

Should you have any further enquires or wish us to clarify anything for you please do not hesitate to contact us.  In the meantime we look forward to continue working with you to achieve our aim of healthy people, living healthy lives, in healthy communities.

Kind regards.

Rebecca Harriott
Chief Officer

Dr Tim Burke
Chair
Chair: Dr Tim Burke
Chief Officer: Rebecca Harriott
Newcourt House, Old Rydon Lane, Exeter, EX2 7JU
Tel. 01392 205205
www.newdevonccg.nhs.uk